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Application Bronze Award
 
Traffic Operations Management System
Submitted by The Kowloon Motor Bus Co. (1933) Ltd

The Traffic Operations Management System (TOM) is a mission-critical client/server system which automates the major operational activities found in the Company's various bus depots throughout Kowloon and the New Territories.

Functionality includes duty schedule generation, bus parking location recording, bus and duty matching, crew and duty matching, duty dispatching, wages information processing, and contingency processing. All buses are uniquely identified with RFID smart cards and the system features resources optimization, high availability, contingency operation, a streamlined workflow, and increased work efficiency.

Effective logistics, increased reliability, heightened market responsiveness, reduced operational costs and workload, and improved staff communications have significantly enhanced the company's competitiveness, and also reinforced its image as a provider of superior bus services to the public.

 
Judges' Comments
"Has greatly shortened preparation and briefing times for driver/bus matching schedules ... a favourable impact on more than 8,000 bus
captains and three million passengers a day."
 
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IT Excellence Awards - Application Award
Gold Award Bronze Award Certificate of Merit