From a single and interactive MMIS user interface, library users can enjoy a wide variety of audio- and video-on-demand services as well as access to a diversity of document imaging materials via 470 LAN and ATM workstations strategically placed throughout the new Central Library in Causeway Bay. Information is stored in a three-level structure of servers, jukeboxes and a conventional distribution system with a computer-controlled analogue audio-visual switch.

The MMIS offers the people of Hong Kong richer multimedia content and greater flexibility, vastly improved and highly specific search capabilities. It is one of the world's largest and most complex Chinese/English digital library services, and is a key milestone in Hong Kong's "Digital 21" strategy. The MMIS is accessible via the Internet at home or from the workstations and PCs in the Central Library, making it a vital tool in promoting personal responsibility of one own lifelong learning.

Judges' Comments

"Revolutionizes the core library business by really improving operational efficiency via a better deployment of manpower and materials resources. We were impressed by the building of the infrastructure, the quality of content delivery, the extent of daily utilization by the public, and appreciation from the librarians."