General Manager, IBM China/Hong Kong Limited
Francis Ngai is General Manager of IBM China/Hong Kong Limited, overseeing IBM’s business operations and strategic development in Hong Kong. He leads the company to assist clients to transform and capitalize on emerging growth opportunities particularly around IBM Watson/AI and the cloud platform in the AI era.
Prior to assuming his current role in May 2017, Francis was Executive Assistant to the Chairman, IBM Greater China Group, as well as Director, Commercial Business, IBM Greater China Group.
Francis was an acknowledged transformation leader in his role as Commercial Business Di-rector. He integrated the Digital Sales and Commercial workforce while achieving significant business growth for consecutive quarters. Swift, Sharp and Agile (SSA) were always his advocacy in Commercial Business.
Before he took up his Commercial Business Director role in March 2015, he had been Non-IBM Competitive Accounts Leader, IBM Greater China Group, Commercial Business Executive and Public, Distribution and Communications Sectors Executive for IBM Hong Kong. He also had been Enterprise Systems Manager and Sales in the Public and Health Sector for more than eight years before his executive leadership roles with a strong track record of success.
Francis first joined IBM in 1987 from campus recruitment from The Chinese University of Hong Kong as a Sales Representative. He left IBM for EMC for four years in 2000 and rejoined the company in 2004.
Francis has been an active participant in Hong Kong community. He is a Fund Allocation Committee member in the Community Chest and a member of the Innovation and Information Management Programme Advisory Board of Faculty of Business and Economics, The University of Hong Kong. He is also an advisory member of the Curriculum Advisory Committee for Master’s Degree Programs for Business School, and a member of the Advisory Committee of the Department of Systems Engineering and Engineering Management in The Chinese University of Hong Kong. Committee of the Department of Systems Engineering and Engineering Management of The Chinese University of Hong Kong.