General Manager, IBM China/Hong Kong Limited
Francis Ngai is General Manager of IBM China/Hong Kong Limited, overseeing IBM’s business operations and strategic development in Hong Kong. He leads the company to assist clients to transform and capitalize on emerging growth opportunities particularly around IBM Watson/AI and the cloud platform in the AI era.
Prior to assuming his current role in May 2017, Francis was Executive Assistant to the Chairman, IBM Greater China Group, as well as Director, Commercial Business, IBM Greater China Group.
Francis was an acknowledged transformation leader in his role as Commercial Business Director. He integrated the Digital Sales and Commercial workforce while achieving significant business growth for consecutive quarters. Swift, Sharp and Agile (SSA) were always his advocacy in Commercial Business.
Before he took up his Commercial Business Director role in March 2015, he had been Non-IBM Competitive Accounts Leader, IBM Greater China Group, Commercial Business Executive and Public, Distribution and Communications Sectors Executive for IBM Hong Kong. He also had been Enterprise Systems Manager and Sales in the Public and Health Sector for more than eight years before his executive leadership roles with a strong track record of success.
Francis first joined IBM in 1987 from campus recruitment from The Chinese University of Hong Kong as a Sales Representative. He left IBM for EMC for four years in 2000 and rejoined the company in 2004.
Francis is an active participant in Hong Kong community and the IT industry. He is a Fund Allocation Committee member in the Community Chest, a member of the Hong Kong Computer Society Council, Cyberport Advisory Panel, and eMPF Committee of the Institute of Financial Technologists Asia (IFTA Council). He is also dedicated to higher education, and serves as a member of the Innovation and Information Management Programme Advisory Board of Faculty of Business and Economics, The University of Hong Kong; a member of three committees of The Chi-nese University of Hong Kong, namely Advisory Committee, Master of Science in Information and Technology Management of the CUHK Business School, External Advisory Group of the MBA Strategic Plan, and Advisory Committee of the Department of Systems Engineering and Engineering Management.
出任現職前，魏已倡為 IBM 大中華地區董事長陳黎明的行政助理以及大中華地區工商企業部總監。魏氏是公認的轉型領袖，擔任工商企業部總監時，他帶領整合數位營銷及工商企業部門資源，取得出色的業務增長，而迅速、敏銳、敏捷 （Swift，Sharp 和 Agile， SSA）是他倡導的團隊文化。