Hong Kong International Computer Conference 2020
Virtual Conference

Day 1 Conference

Date: 2.11.2020 (Mon 星期一)

Time: 9:30am – 5:15pm

Format: Virtual Conference

Language: English

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Day 2 Conference

Date: 3.11.2020 (Tue 星期二)

Time: 9:30am – 5:25pm

Format: Virtual Conference

Language: English

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Day 1 Conference - 2.11.2020 (Mon星期一)

9:30 - 9:55 Opening Ceremony
Guest of Honour:
Mr. Alfred Sit, JP
Secretary for Innovation and Technology, HKSARG

accompanied by:
Dr. Ted Suen, MH
President, Hong Kong Computer Society

Mr. Raymond Cheng
Chairperson of Organizing Committee of HKICC 2020

Mr. Richard Leung
Chairperson of Programme Committee of HKICC 2020

10:00 - 10:25 Keynote 1
Digital Transformation of Global Capital Markets in a New Era

Technology is increasingly becoming a competitive edge for financial institutions, as a crucial factor in remaining resilient and efficient. How is technology driving the future of global capital markets against the backdrop of the global pandemic? Which of the emerging technologies of “ABCD” (AI, blockchain, cloud computing, and data) can truly rewrite the fundamentals of the financial industry? What is the potential for Hong Kong to become a go-to capital market for fintech and new economy companies? What role does it play in funding the growth of technology and innovation in the Greater Bay Area? During his opening fireside chat, HKEX Chief Executive Charles Li will share his vision on how innovation is transforming the global financial industry and the trends and opportunities for HKEX and Hong Kong.

Mr. Charles Li, SBS
Chief Executive
Hong Kong Exchanges and Clearing Limited
李小加先生, SBS
香港交易及結算所有限公司 集團行政總裁

Charles Li has served as Chief Executive of Hong Kong Exchanges and Clearing Limited (HKEX) since 2010. In this role, Mr. Li has orchestrated some of the most significant strategic initiatives in HKEX’s history, including the acquisition of the London Metal Exchange in 2012, the launch of OTC Clear in 2013, and the introduction of Shanghai-Hong Kong Stock Connect in 2014, Shenzhen-Hong Kong Stock Connect in 2016, and Bond Connect in 2017. He has sought to strengthen Hong Kong’s role as an offshore Renminbi hub and led HKEX’s efforts to reform its listing regime to maintain Hong Kong’s competitiveness and secure its position as a leading IPO centre.
Mr. Li was born in Beijing and grew up in Gansu. Before leaving China for further study, Mr. Li was an offshore oil worker in the North China Sea and then an editor-reporter for China Daily. After completing his Juris Doctor (JD) degree in the US, Mr. Li practiced law in New York with Davis Polk & Wardwell and Brown & Wood. Before joining HKEX, he was Chairman of JP Morgan China, prior to which he was President of Merrill Lynch China.Mr. Li obtained a BA degree in English literature from Xiamen University in 1984, an MA degree in journalism from the University of Alabama in 1988, and a JD degree from Columbia University School of Law in 1991.李小加先生自 2010 年起出任香港交易及結算所有限公司(香港交易所)集團行政總裁。自其擔任此職以來,李先生成功推動了香港交易所歷史上最為重要的多項戰略舉措,包括在 2012 年收購了全球最大的金屬定價中心倫敦金屬交易所(LME)、在 2013 年成立場外結算公司、在2014年推出「滬港通」、在2016年推出「深港通」、並在2017年推出「債券通」。 李先生積極尋求全方位強化香港作為離岸人民幣中心的角色,亦大力推動香港上市體制的改革與發展,維持香港的競爭力和鞏固香港首次公開招股中心領先的地位。李先生出生在北京,長在甘肅。李先生離開中國深造前曾是渤海油田石油工人,並曾任英文《中國日報》的編輯記者。在美國完成法律博士學位後,李先生曾在紐約的達維(Davis Polk & Wardwell) 與布朗伍德 (Brown & Wood) 律師事務所執業。加盟香港交易所前,李先生為摩根大通中國區主席;此前為美林證券中國區總裁。李先生 1984 年畢業於廈門大學,取得文學士學位(英國文學);1988 年獲得美國阿拉巴馬大學新聞系碩士學位;1991 年取得紐約哥倫比亞大學法學博士學位。
10:30 - 10:55 Keynote 2
Ransomware Gets Vicious – Understanding Evolving Trends

Ransomware threat actors are upping their game, and with it the price of their ransom is getting upped too. Companies are starting to see ransom demands in the millions of dollars. Large organizations with significant security controls in place are still falling prey to the attackers tactics. We'll look at how ransomware has evolved, and more importantly what to do about it.

Mr. Steve Ledzian
Vice President & Chief Technology Officer, APAC

Steve Ledzian’s career in Information Technology and Cyber Security spans more than 20 years, 10 years of which have been spent living in Asia Pacific. As FireEye’s Chief Technology Officer for APAC, he advises public and private sector organizations on how they can build a workable framework for a modern and mature security posture.Steve is a prolific public speaker and has delivered keynotes at a great variety of events covering a myriad of security topics. He specializes in taking the highly technical subject matter of cyber security and turning it into plain language, which can be easily understood by non-technical executives.

Prior to joining FireEye, Steve managed the Security Specialist Sales Engineering team for Cisco Systems in Asia, which he joined through Cisco's acquisition of IronPort. Prior to relocating to Asia he worked in Silicon Valley startups for over 10 years.

Steve has a Bachelors and Masters degree in Computer Science from Rutgers University.

11:00 - 11:25 Keynote 3
From eCommerce to Digital Ecosystem

With more than 5 years’ operation, HKTVmall has evolved from online grocery platform, to an online shopping mall, and now marching towards the final stage of building a digital ecosystem. Here in HKTVmall, we will share what are the fundamentals, and the way ahead for this transformation, and how will HKTVmall to become an integral part of the digital lives of HK consumers and the centre of all digital commercial activities.

Mr. Wong Wai Kay, Ricky
Vice Chairman & Chief Executive Officer
Hong Kong Television Network Limited

Mr. Ricky Wong possesses extensive and successful experiences in telecom market liberalization, popularizing advanced technology and applications. Currently, Mr. Wong leads the Group to build the largest online shopping mall in Hong Kong with 3,700 merchants and suppliers to offer 400,000 product items, HKTVmall possesses 5 logistics centres to provide one-stop shop services including online shopping, marketing promotion & digital advertising, logistics & fulfilment. Going forward, HKTVmall strives to complete the digital ecosystem in Hong Kong, and will ill become an integral partner of the digital lives of Hong Kong people as well as the centre of all digital commercial activities in Hong Kong.王維基以具出色創意見稱,在開放電訊市場、應用並普及創新科技發展上,擁有豐富及成功經驗。現時王先生正帶領集團打造全港最大型的網上購物商場HKTVmall,與約3,700家商戶及供應商合作出售超過400,000件貨品;同時自設5個物流中心,擁有自己的物流團隊及送貨車隊,提供網購、市場推廣及數碼營銷及物流配送服務等。 未來數年,王先生將致力完成香港數碼生態系統,打造「網上生活圈」,HKTVmall將成為香港人數碼生活的重要夥伴,並成為所有香港數碼商業活動的中心。
11:30 - 11:55 Keynote 4
Thriving in the Next Normal with Technology

COVID-19 has taught us an important lesson: resiliency makes organizations survive and even thrive. Cisco have witnessed companies who have strong technology platforms were able to thrive in this pandemic. Business leaders who are far-sighted should prepare even further: what are the next challenges after COVID-19? Cisco will share insights on using technologies and building a resilient infrastructure for the next normal, in order to prepare for any future shocks.

Mr. Wilson Ching
General Manager of Cisco Hong Kong & Macau

Wilson Ching is General Manager for Cisco Hong Kong and Macau. He has started this role at Cisco since September 2020. Ching is responsible for developing strategies for business growth and strengthening Cisco’s technology leadership in the evolving markets. As a business leader for Cisco Hong Kong and Macau, Ching is passionate in bringing the right technologies, strategies and support to customers, partners and communities to help them create new revenue stream and more cost-effective operation model.During Ching’s about 20 years of tenure at Cisco, he held a variety of leadership positions. Prior to the current role, he led the Customer Experience organization for Hong Kong, Macau and South China at Cisco. He successfully ensured Cisco delivers great business outcomes to customers through the company’s broad portfolio of software, subscription and full life-cycle services offerings.

莊銓盛於2020年9月獲委任為思科大中華區副總裁暨香港及澳門總經理,專責制定思科的業務發展策略,在日新月異的科技市場中進一步鞏固思科的領導地位。 作為帶領思科香港及澳門業務發展的領袖,莊氏熱衷於為客戶、合作夥伴以至社會大眾帶來合適的科技、策略及服務支援,致力協助他們創造全新營收渠道,以及更合符成本效益的營運模式。
在思科任職的20年間,莊氏曾擔任多項領導職位,包括領導香港、澳門及華南地區的客戶體驗事業部(Customer Experience),為客戶提供思科廣泛的軟件產品、訂購服務及完整的產品生命週期服務組合,成功為思科帶來卓越豐盛的業務成果。 在此之前,莊氏掌管香港、澳門及台灣地區的思科進階服務部門(Cisco Advanced Services),帶領由超過30名IT專才組成的團隊,協助客戶設計新一代軟件定義網絡(SDN)基建,以及雲端部署策略及實施,務求透過IT轉型及創新科技達致更佳業務成果。在他的領導下,思科專業服務的業務增長達四倍,並在各行各業中完成多個標誌性的轉型項目。

12:00 - 12:25 Keynote 5
5G enabled Smart Airport City
5G 賦能智慧機場城市

With the aim of developing Hong Kong International Airport (HKIA) into a smart airport city, AAHK has decided to invest, build and operate an enterprise 5G infrastructure to facilitate the airport community and mobile network operators to run 50 services at HKIA. With higher connection speeds, greater capacity, improved reliability and lower latency, the enterprise 5G infrastructure will enable new applications and mass deployment of IoT at HKIA to help drive innovation and technology development to enhance passenger experience and operational efficiency.

Mr. Ricky Leung
Executive Director, Engineering & Technology,
Airport Authority Hong Kong

As Executive Director, Engineering & Technology of the Airport Authority Hong Kong (AAHK), he is responsible for the technology development of Hong Kong International Airport (HKIA), management of its assets and delivery of engineering projects to develop HKIA into a smart airport city. He is a chartered engineer with over 35 years of experience, of which 30 years are on the planning, design, construction, operation and maintenance of airport infrastructure, facilities and systems梁先生是香港機場管理局工程及科技執行總監,負責香港國際機場的技術開發,資產管理以及交付工程項目,將香港國際機場打造成為智慧機場城市。梁先生是一位待許工程師,擁有超過35年的經驗,其中30年負責機場基礎建設,設施和系統的規劃,設計,建造,運作及維修。
12:25-14:25 Lunch Break

14:25 - 14:30 Programme Outline
Session A. Digital Life
Session Chairperson: Prof. Andy Chun
Programme Outline
Session B. Digital Workplace
Session Chairperson: Mr. Ricky Woo
14:30 - 14:55 Enabling Teaching and Learning under the Pandemic: from Migration to Transformation

Due to the outbreak of COVID-19, classes at schools and universities have successfully migrated to synchronous online teaching and learning in weeks. When it comes to assessments, old fashion examinations remain the dominant choice. Transformative use of information technology will be essential to reshape teaching, learning, and assessments during the pandemic and beyond.

Dr. Crusher Wong
Senior Manager (e-Learning)
the Office of the Chief Information Officer
City University of Hong Kong

Crusher Wong, Ph.D., is the Senior Manager (e-Learning) in the Office of the Chief Information Officer at City University of Hong Kong. Before joining CityU, he received a PhD in theoretical physics from the University of Western Ontario. As a physics lecturer, Crusher introduced WebCT, the first widely adopted learning management system (LMS) for tertiary education, to the CityU community in 1998. Subsequently, he has taken the responsibility of the management and development of e-learning at the university. His latest challenge is to enable real-time teaching and assessments online.
Digital Workspaces in the New Normal: The DBS Bank Hong Kong Transformation Journey

How can an organisation prepare itself for the New Normal? DBS Bank Hong Kong began its digital transformation in 2014 and has as a result equipped its staff with the tools & capabilities to continue serving customers during the COVID-19 pandemic. This was accomplished through a holistic approach – one in which DBS HK not only upgraded its technology & digital capabilities, but also created a startup culture within the Bank.

Mr. Alfian Sharifuddin
Managing Director, Head of Technology and Operations
Hong Kong and Mainland China
DBS Bank (Hong Kong) Limited
Mr. Alfian Sharifuddin
星展銀行 (香港) 有限公司董事總經理

Alfian is a senior technology and operations professional with experience in implementing large group-wide programs and projects and for defining technology and operations road maps and strategies for financial organisations. Experienced in building high performing teams of technologists and operations professionals who operate well in high pressure situations delivering the operational backbone of the bank. Experienced in leading large operations and technology teams to deliver end to end, highly scalable technology and operations digital platforms in the area of financial services. Alfian is also actively involved in charity activities and regularly participates in activities with charity organisations helping various initiatives around Asia. Alfian is currently based in Hong Kong. Prior to Hong Kong, Alfian spent 3 years in Mumbai and 16 years in Singapore with DBS.
15:00 - 15:25 Creating a future ready workforce

Sharing the LinkedIn’s unique economic graph predicting trending and future skills as well as how learning & development and employees wellbeing &engagement is a top priority for organizations across the globe.

Mr. Jeff Wong
Head of LinkedIn Talent, Learning & Employee Engagement Solution, North Asia

Jeff currently heads up the LinkedIn office in Hong Kong with a focus in the Talent, learning and employee engagement solution comprising functions of sales and relationship management. He is a seasoned sales leader and a sales veteran in the technology and Human Resources space. Prior to his career at LinkedIn, Jeff was a Talent Acquisition leader with experience in agencies as well as in-house at adidas group. Jeff opened the Hong Kong office for Endaba, a UK boutique executive search and talent intelligence firm, and led the office as the managing director overseeing business development and operations. Jeff was educated in Northern Ireland where he developed a love for competitive sports. He was an avid rugby player and was the captain of the Hong Kong sevens team. Aside from his professional career, Jeff is also a co-founder of Warrior Muay Thai and Warrior academy, a boutique fitness gym with a focus on building community and sparking health consciousness.
Where We Go From Here: ‘New Normals’ and the Future Of Work

The pandemic has fundamentally changed the workplace. Systemic risk, robots, employee data, and employee power are already causing shocks to your system. These shocks have accelerated the journey towards the future of work. We believe that engaged employees, supported by empathetic leaders, situated in an organizational environment that motivates the workforce to become customer-obsessed — all of it backed by the tools and technologies to manage that workforce strategically — will be a differentiating factor in determining not just which companies survive this current crisis but which ones go on to create the employee and customer experiences that make the future of everything else possible. In this session, Leslie Joseph, Principal Analyst at Forrester Research, will talk about how companies must deal with these four shocks and prepare for the future of work.

Mr. Leslie Joseph
Principal Analyst
Forrester Research Inc.

Leslie Joseph is a Principal Analyst at Forrester Research covering AI, automation and the future of work. His research helps business and technology leaders pros understand how to plan and prepare for the rise in automated intelligence, with practical insights into technology, platforms, and sourcing strategy.
15:30 - 15:55 Planning for a Smart Hospital

The CUHK Medical Centre is expected to commence services in early 2021 and will be developed into the city’s first fully digitalised smart hospital. Making use of advanced information and communications technology (ICT), CUHKMC aims to improve patient outcomes, maintain a high level of overall operational efficiency, and provide quality healthcare services to the patients.

Mr. Michael Fung
CUHK Medical Center

Mr Michael Fung has over 40 years of IT services experience of which over 30 years on healthcare IT. He is currently the Chief Information Officer of the CUHK Medical Centre. Michael joined the CUHK Medical Centre in 2016 and is responsible for the adoption of IT initiatives and setting up of the IT systems for the hospital. His work started from the initial IT strategic planning, selection of technologies and clinical applications, implementation and support of the IT infrastructure and application systems. Prior to joining the CUHK Medical Centre, he had served in the Hospital Authority’s IT department for 26 years.
Workspace in the New Normal – An opportunity or a challenge?

With all the remote working challenges in 2020, is this the new normal, or is there a next normal in which we need to start building our digital resilience?

This 30-minute webinar will highlight the latest trends and perspectives on Flexible Working. Our Chief Product Officer, Kelvin Tam, will be joined by our product subject matter expert to share their insights and visions about how the local markets will maintain resilience and business continuity.

You will also see PwC’s case study in action, and latest business software and solutions that are designed to address the new transformation needs.

Mr. Kelvin Tam
Chief Product Officer

Kelvin is the Chief Product Officer of PwC Mainland China and Hong Kong. With a focus to drive firmwide innovation and spearhead revenue-generating ideas through the commercialisation of digital products, he is paramount in the digital transformation of the firm and leading external clients to undertake it. Previously as Chief Information Officer, he led and managed technology operation for 20,000+ people over 20+ offices. He was also one of the partners on PwC's Global Technology Senior Leadership Team that formulate, set and drive the overall technology strategy and standard for the PwC Network.


此前,他曾擔任首席信息官,領導和管理的技術運營團隊,為超過 20 多個辦公室 2萬多人提供技術營運服務。他也是羅兵咸永道全球技術高級領導團隊的合夥人之一,負責制定、制定和推動羅兵咸永道全球網絡的整體技術策略和標準。

16:00 - 16:25 Artificial Intelligence for Drug Discovery and Longevity

Artificial Intelligence (AI) techniques, such as deep learning (DL), reinforcement learning (RL), and generative adversarial networks (GANs) play a pivotal role in studying the biology of aging and disease on many levels. Alex Zhavoronkov, PhD will present Insilico Medicine's latest results in the generation of novel small molecule leads using the Generative Adversarial Networks and Reinforcement Learning, as well as the multi-modal biomarkers of human aging and age-related diseases.

Mr. Alex Zhavoronkov
CEO, Insilico Medicine
Chief Longevity Officer, Regent Pacific

Alex Zhavoronkov, PhD, is the founder and CEO of Insilico Medicine (, a leader in next-generation artificial intelligence technologies for drug discovery, biomarker development. He is also the founder and CEO of Deep Longevity, Inc, a global company developing a broad range of artificial intelligence-based biomarkers of aging and longevity. Since 2015 he invented critical technologies in the field of generative adversarial networks (GANs) and reinforcement learning (RL) for generation of the novel molecular structures with the desired properties and generation of synthetic biological and patient data. He also pioneered the applications of deep learning technologies for prediction of human biological age using multiple data types, transfer learning from aging into disease, target identification, and signaling pathway modeling. Under his leadership Insilico raised over $50 million in multiple rounds from expert investors, opened R&D centers in 6 countries and regions, and partnered with multiple pharmaceutical, biotechnology, and academic institutions. Prior to founding Insilico, he worked in senior roles at ATI Technologies (acquired by AMD in 2006), NeuroG Neuroinformatics, Biogerontology Research Foundation. Since 2012 he published over 130 peer-reviewed research papers, and 2 books including “The Ageless Generation: How Biomedical Advances Will Transform the Global Economy” (Palgrave Macmillan, 2013). He serves on the editorial boards of Aging Research Reviews, Aging, Trends in Molecular Medicine, Frontiers in Genetics, and co-chairs the Annual Aging Research, Drug Discovery and AI Forum (7th annual in 2020) at Basel Life, one of Europe's largest industry events in drug discovery. He is the adjunct professor of artificial intelligence at the Buck Institute for Research of Aging.
How Fintech Empowers Digital Banking Transformation

Fintech is pushing banks to accelerate tech adoption and digital transformation in recent years. Facing the competitive market environment and changing clients buying climate, which path should banks take to welcome digital transformation? How such core technologies as AI, big data, cloud computing and block chain can better empower transformation in banking industry? Here in Ping An, we help banks achieve digital transformation by using modern technologies in risk management, efficiency improvement, service optimization and cost reduction. 近年来,在金融科技大潮的推动之下,银行数字化转型的脚步愈发加快。面对激烈的市场竞争和客户需求升级的压力,银行的数字化转型之路究竟该如何进行?AI、大数据、云计算、区块链等金融科技如何才能更好地帮助各银行提升服务能力?平安以金融科技赋能,协助银行管理风险、提升效率、优化服务、降低成本,全方位助力银行实现数字化转型。

Mr. Eugene Huang
General Manager
Ping An Technology(Shenzhen) Co., Ltd.

Eugene Huang serves as the General Manager of PingAn Tech. Previously, he was the CTO&COO of OneConnect(a subsidiary of PingAn), responsible for banking system development and delivery, reg-tech solutions, tech innovation and company tech governance. Before joining Ping An Group, Eugene worked on Wall Street in Credit Suisse First Boston Corporation, and later held positions as the Vice President of Citigroup (USA), Senior Vice President of ICG Department at Citigroup (China) and Head of Global Banking and Markets Technology of HSBC (China). Eugene has more than 30-year experience of large-scale platform development and management.曾任深圳壹账通智能科技有限公司首席技术官兼首席运营官、负责银行核心系统、监管科技、投资核心公司科技治理、区块链等方面。也曾任职平安科技副总经理兼平安集团投资系统CIO。 在加入平安前,曾任汇丰银行环球金融与资本市场技术部门中国区总裁,花旗集团(美国、中国)投资银行技术部门资深副总裁,瑞士信贷第一波士顿(美国)投资银行技术部门顾问。 有超过30年开发和管理大型技术平台和项目的经验
16:30 - 17:15 Panel discussion
Topic: How is the next generation shaping our digital future?


Dr. Crystal Fok
Director, AIR Platform and Precision Engineering
Hong Kong Science and Technology Parks Corporation

Dr Crystal Fok is currently the Director for the AIR Platform and Precision Engineering at Hong Kong Science and Technology Parks Corporation (HKSTP). She is mainly responsible for the Artificial Intelligence and Robotics (A.I.R) initiative in Science Park to drive innovation and technology for reindustrialisation, especially in Construction, Logistics, Smart manufacturing and Professional Service sectors. Prior to HKSTP, Dr Fok was a Manager at ASTRI, managing a diverse project portfolio, such as market analysis, feasibility studies, product development and technology commercialization. She was also a Consultant at the Hong Kong Productivity Council, managing the optical design team and providing consultancy service on precision manufacturing.

霍露明博士現為香港科技園公司人工智能、機械人技術平台及精密工程總監。她專責香港科技園內有關於人工智能及機械人技術相關的新方案,推動香港再工業化相關的創新科技,主要應用於建築、物流、智能生產和專業服務行業等領域。 加盟香港科技園公司前,霍博士曾擔任香港應用科技研究院經理,主責進行市場分析、可行性研究、產品開發和技術商品化的多元化專案組合。她亦曾擔任香港生產力促進局的顧問,管理光學設計團隊,為精密製造的行業提供諮詢服務。


Mr. Tu Hau Kwan Patrick
CEO & Co-Founder
Dayta Al Limited
Dayta Al Limited 首席執行官及聯合創辦人

Patrick Tu is the CEO and co-founder of Dayta Al, a Saas company that helps offline retailers to acquire and analyze data for future planning and performance evaluation with the help of artificial intelligence. His aim is to gather people who are passionate in innovation and l&T sector to build Al software for businesses.

屠厚鈞先生是 DaytaAI 的首席執行官及聯合創辦人, 自 2018 年起, 他致力改革零售業界的商業發展模式, 研發出嶄新且價格相宜的人工智能科技軟件,幫助線下零售商掌握及分析店舖的數據。 作為創科界年輕一代,屠厚鈞先生不斷集合熱衷鑽研創科及商業的人材, 為香港零售科技發展 開創先河。

Mr. Kevin Wong
Datax Limited

Mr. Kevin Wong is a young entrepreneur cofounding an AI startup, Datax. After completing his bachelor's degree of BBA(IS) and Computer Science in HKU, he teamed up with a few energetic technical partners to build AI related solutions to tackle pain points faced by AI developers and corporations who are willing to adopt AI solutions. During Covid-19 pandemic, his team has developed and launched two solutions; one applying OCR to help SMEs evaluate loan eligibility by analyzing bank statements and company documents; one applying speech-to-text technology to help video content producers automatically prepare Cantonese subtitle.

黃先生是 AI 初創公司 Datax 的聯合創始人。在獲得香港大學的 BBA(IS)和計算機科學學士學位後,他與技術團隊合力構建了一系列 AI 相關的解決方案,以解決 AI 開發者和想採用 AI 的公司的痛點。在 Covid-19 帶來的困難及機遇下,他的團隊開發了兩個解決方案:一個應用 OCR 通過分析銀行賬單和公司文件來幫助中小型企業評估貸款資格;一個應用語音轉文字技術來幫助影片內容製作者自動準備粵語字幕。

Ms. Kedi Wang
Data lab Manager

Ms. Kedi Wang is currently a data science manager at Intact Financial (HK), she has relocated to HongKong from Canada in early 2020 to help kicking off the brand new Hong Kong office of Intact Lab. The parent company, Intact Financial Corporation (TSX: IFC), is the largest general (cars, homes, business) insurance in Canada with the goal of becoming an AI leader in the global insurance industry.

Kedi has a very diverse background prior to relocating to HK. She holds a bachelor degree in actuarial science and is a Fellow of the Casualty Actuarial Society, she then has worked both in developing large scale machine learning projects (insurance rating, investment) as well as playing a key role in Intact’s M&A team with the mandate of shaping Intact’s M&A strategy and executing M&A transactions.

Panel discussion
Topic: Embracing the new normal in Digital Workplace


Mr. Felix Kan
Partner, PwC Hong Kong

Felix is the executive committee of Cyber Security Specialist Group in Hong Kong Computer Society and a Partner in PwC’s Risk Assurance practice with 10 years of extensive experience. He started his career as an ethical hacker and personally committed to help companies in HK to improve their security postures and deal with cyber-attacks more efficiently. Given the nature of cybersecurity – an area that is very difficult to justify Return on Investment (ROI), Felix developed real-life attack simulation methodology and tools with PwC HK and helped his clients to transform on their cyber journeys. Felix’s key areas of expertise and experience include IT governance, IT security framework, application and data security, IT risk, security management, technology architecture and ethical hacking focusing on high security network, web and mobile applications.


Mr. Jason Ho
Ernst & Young Advisory Services Limited

Jason is a Partner and lead the Technology Risk practice of EY’s Financial Services Consulting business based in Hong Kong. He has 14 years of professional technology risk and privacy related consulting, compliance, technical assessment and audit, governance setup, FinTech and RegTech advisory, incident investigation, change management, implementation and training programme delivery experiences at executive level. On voluntary basis, he is a featured information security speaker in public seminars, regional conferences, media, guest lecturer in universities and advisors to leading think-tanks.

He also has received the Gold Award in the Banking and Finance Sector of Cyber Security Professionals Awards of 2017, bestowed by the Hong Kong Police Force and HKCERT.

He has Master of Laws and Bachelor of Engineering in Information Engineering (1st class honours) degrees. He is a Fellow of HKICPA, member of IET, holds CISA, CISM and CISSP certificates.

何偉傑先生是安永的合夥人,主管安永在香港金融服務諮詢的科技風險業務。 何先生在科技風險和私隱相關諮詢、合規、技術評估和審計、治理體制、金融科技和監管科技諮詢、事故調查、變更管理、實施和高級管理層培訓計劃等領域,擁有超過14年的相關經驗。 何先生常自願為公共研討會、區域會議、媒體進行科技安全方面的演講,同時也是大學客座講師和作為香港領先智庫的顧問。



Mr David Chan
Director of Operations
Livi Bank Limited
Livi Bank Limited 營運總監

Mr David Chan is a seasoned banking professional. He joined Livi Bank Limited (“Livi”) in April 2019 as the Head of Compliance, Operational & Fraud Risk Management and assumed the management role in the development and oversight of control systems to ensure compliance of legal and regulatory guidelines and internal policies. In June 2020, David has been appointed as the Director of Operations in Livi to manage the bank-wide operations and customer services.

Prior to joining Livi, David has held various senior positions in the banking industry, viz. Deputy General Manager of Legal & Compliance and Operational Risk Management in Bank of China (Hong Kong) Limited, Vice President of Consumer Banking in DBS Bank (Hong Kong) Limited and Senior Systems Consultant in ABN AMRO Bank Hong Kong Branch. David has a Master of Science degree in Information Systems and a Master of Arts degree in Quantitative Analysis.

陳學深先生是一位經驗豐富的銀行專業人士,他於2019年4月加入Livi Bank Limited (“Livi”)並擔任合規、操作及欺詐風險管理主管,負責管理制定並監控相關風控系統以確保法規指引和内部政策得以遵循。陳先生於2020年6月獲委任為Livi的營運總監,負責管理銀行整體的運營以及客戶服務。

在加入Livi之前,陳先生曾於多家銀行任要職,包括在中國銀行(香港)擔任法律、合規與操作風險部副總經理,星展銀行(香港)擔任零售銀行副總裁及荷蘭銀行香港分行擔任高級系統顧問。 陳先生擁有資訊系統理學碩士和數量分析文學碩士。

Dr. James Lei
Senior Director of Artificial Intelligence and Big Data Analytics

Dr James Lei worked at Bell Labs, Lucent Technologies, Panasonic Research, and The Chinese University of Hong Kong. He was the President of New Jersey Chinese Computer Professionals Society, the Director of Chinese Association of Science and Technology, and Beijing Overseas Scientific Advisory Board. He was the Co-founder of Guangzhou International High-Tech Incubation Centre. Dr Lei has more than 100 publications in journals, conferences, and patent applications. His research has led to several technology startups. His research has won several international recognition, such as the 2011 CES Innovations Award, 2008 Taiwan Excellence Award, and 2007 IBM/Microsoft Consensus Award.

His team has won the runner up finalist award at 2012 Grand Challenge Competition at the ACM International Conference on Distributed Event-Based Systems, and entered top 5% rank at the 2013 KDD Cup data mining competition. He received a Meritorious Award for International Mathematical Contest in Modeling by SIAM in 1989. He obtained Bachelor’s degree from Beijing University, and PhD degree from Brown University.

雷志斌博士曾任職貝爾實驗室、朗訊科技、松下美國信息實驗室和香港中文大學。他曾出任美國新州華人電腦協會主席、中國旅美科技協會常務理事及北京首批海外專家諮詢團成員。雷博士聯合創立廣州國際科技創業園。雷博士曾發表超過一百多篇的刊物和會議論文,並獲得多項專利,創立多家高科技企業。他的研究獲得多項國際獎項,包括2011年國際消費電子展(CES)創新獎、2008年台灣優秀電子產品獎及2007年IBM / 微軟家庭媒體中心設計獎。

他的團隊於2012年ACM基於事件的分布式系統的國際會議挑戰賽入圍決賽,並在2013年世界數據挖掘競賽入圍前5 %名次。雷博士曾獲得1989年世界數學模型競賽獎。雷博士畢業於北京大學數學系,獲布朗大學應用數學碩士及電子工程博士學位。

Mr. Chern Yue Boey
Executive Vice President
Automation Anywhere
Automation Anywhere 亞太日本地區執行副總裁

Chern Yue BOEY is an Executive Vice President of Automation Anywhere Inc. and is responsible for the Asia Pacific Japan Region (APJ). He is a veteran in the IT industry, with more than 25 years in the areas of Business, Sales and Marketing Management. Previously, he has held senior executive positions as Vice President of APAC at Splunk, Vice President of GCR at Symantec. Furthermore, Boey led Oracle’s business in Greater China and worked in leadership roles at HP and Lenovo.

梅正宇先生現任職于Automation Anywhere亞太日本地區執行副總裁。梅先生擁有IT行業資深背景,在商業、銷售和行銷管理領域擁有超過25年的經驗。 他曾在賽門鐵克擔任高級管理職位,擔任大中華區副總裁,領導甲骨文在大中華區的業務,並在惠普和聯想擔任領導職務。

Mr. Nick Ng
Head of Systems Engineering
Fortinet HK, Macau & Mongolia

Nick Ng is the Security Solutions Manager for Fortinet Hong Kong, Macau and Mongolia region. He has more than 10 years consulting experience in the cyber security industry.

Nick currently manages the cybersecurity consultant team in Hong Kong and provides security consultation to large and strategic enterprise in the regions. In 2018-19, he designed several Cyber Range competitions to train up IT officer in the region with cybersecurity mindset and ability to defense latest hacking technique.

His educational background includes a Bachelor Degree in IE (Information Engineering) from Chinese University of HK and a MSc in Professional Accounting & Corporate Governance from City University of HK. He has been certified for NSE7 (Network Security Expert), CISSP (Certified Information Systems Security Professional), CISA (Certified Information Systems Auditor) and CEH (Certified Ethical Hacker).

17:15 End of Day 1

Agenda and speakers are subject to change without prior notice.

Day 2 Conference - 3.11.2020(Tue 星期二)

9:30 - 9:55 Keynote 6
Digital Healthcare Lifestyle in a new decade 2020

The rise of digital and telemedicine healthcare provision has been accelerated by Covid19. The rising ‘digital pivot’ in healthcare has spurred the development of Healthcare Ecosystems covering all levels of healthcare provision across a spectrum of services. The presentation will look at this new phenomenon and its potential is to change our lives.

Ms. Jessica Tan
Co-CEO, Executive Director
Ping An Group
平安集團聯席首席執行官, 執行董事

Jessica Tan is currently the Group Co-CEO of Ping An Group, overseeing the Group’s technology businesses and digital innovations. She is a standing member of the Group’s Executive Management Committee and the Group Investment Management Committee for its 26 subsidiaries across Insurance, Banking, Investment and Technology/Internet Businesses. She is in charge of 10 Ping An companies and serves on the board for 10 subsidiaries, including Ping An Bank (also a public company), Ping An Life Insurance and Ping An P&C Insurance.In Ms. Tan’s 6+ years at Ping An, the Group has grown into the 8th largest global financial conglomerate with 516 million online users and 200 million financial customers. Ping An has made major strides in technology and innovation, now having established 8 research institutes with over 110,000 technology staff (including 35,000 R&D staff and 2,600 data scientists) leading to over 21,000 applied technology patents, and are globally ranked 1st and 2nd in newly applied patents for fintech and healthech respectively in 2019. In addition, Ping An has won nearly 50 Global Technology Competitions including 6 in medical imaging, and has published over 25 medical science journals including one on influenza prediction model published in The Lancet. In addition, Ping An Group has incubated 11 technology businesses (3 publicly listed, 2 unicorns) with annual revenue of more than $11 billion.Ms.Tan serves as a member of international advisory panel for Health and Biomedical Sciences (HBMS), HBMS International Advisory Council (IAC) of Singapore, the Institute of International Finance (IIF), Monetary Authority of Singapore (MAS), Hong Kong Securities and Futures Commission (SFC), Hong Kong Trade Development Council (HKTDC) Mainland Business Advisory Committee, Seoul International Business Advisory Council (SIBAC) and Shenzhen Advisory Committee. She also represented Ping An as one of Co-Chairs for the World Economic Forum (WEF) Davos event in China. She was awarded the Chinese Government Friendship Award in 2019.Before joining Ping An, Ms. Tan served as a global partner at McKinsey. In her 13 years with McKinsey in the USA and Asia, Jessica has worked with global and Asian leading financial companies and regulatory authorities in 15 countries, focusing on strategy, innovation, operations and technology. She graduated from MIT with a 5.0/5.0 GPA in Masters in Electrical Engineering and Computer Science, and two Bachelor of Sciences in Electrical Engineering and Economics respectively. Ms. Tan is Singaporean, married and mother of two daughters.
10:00 - 10:25 Keynote 7
Smarter Businesses - Re-emerging with Strength, Resilience and Acceleration

As the world of business continues to reopen and re-emerge into a new normal, enterprises are fundamentally rethinking how business moves forward. A new era of business reinvention has dawned. Facing unprecedented convergence of technological, social, and regulatory forces, more and more organizations are transforming towards being what IBM refers to as Smarter Businesses. These businesses are composed of Market-making Business Platforms, Intelligent Workflows, and Enterprise Experience & Humanity, all founded upon open innovation that is enabled by next generation open hybrid multi cloud architectures.

Mr. Chun Yin Mak
Managing Partner and General Manager
Global Business Services
IBM Greater China Group

Mr. Chun Yin Mak is the Managing Partner and General Manager of the Greater China Group
of IBM Global Business Services (GBS). He is leading the team to move the business forward into new growth areas such as cognitive technology, cloud, Digital ReinventionTM, blockchain, Internet of Things and cognitive automation to bring greater values and insights to the clients.Mr. Chun Yin Mak joined IBM GBS Hong Kong in 2006. He had served on various leadership positions of delivery and engagement before he became the leader of GBS Hong Kong in 2013. During the time, he helped driving large-scale transformation across leading clients in Hong Kong in multiple industries including retail, tourism, public, utilities etc.
In 2015, Mr. Chun Yin Mak moved to Greater China to become the leader of GBS Interactive Experience Service Line. He drove IBM Design Thinking campaigns across IBM internally and clients. He also setup the Design Studio in Shanghai which is the first one in Greater China. Then he has served as the leader of Strategic Sales, the Communication Sector (telecommunication, media and entertainment, energy and utilities) and the Industrial Sector (automotive, industrial products, real estate, electric and electronics). Under his leadership, the Sector teams have shown strong business growth and delivery excellence.

Prior to joining IBM, Mr. Chun Yin Mak had spent the first 7 years of his career as a strategy and system integration consultant in Accenture Canada and had rich experience in the utilities industry. He holds a Bachelor’s degree in Commerce and Business Administration from the University of British Columbia, Canada.

10:30 - 10:55 Keynote 8

The Opportunities of Re-Industrialisation to HK ICT Sector

In recent years, the HKSAR Government has been promoting re-industrialisation - development of advanced manufacturing industries in Hong Kong that are based on smart production with a view to identifying new growth points for the local economy. Here, on a higher level of automation, many systems and software will be applying the latest information and communication technologies (ICT). Digitalisation will accelerate as companies work together in the digital ecosystems with their customers and suppliers. It will require new technologies and skillsets to support the transformation which will create new opportunities for the ICT industry in HK.

Mr. Mohamed Butt
Executive Director,
Hong Kong Productivity Council

Mr. Butt has been leading the Hong Kong Productivity Council (HKPC) since December 2017. With strong strategic vision and track record of innovative solutions in various industria丨regimes facing competitive market challenges and digital transformation opportunities, Mr. Butt steered teams of experts from a range of disciplines and backgrounds across APAC.
As Executive Director of HKPC, Mr. Butt is instrumental in reshaping Hong Kong's future of industrial revitalization via Industry 4.0 (i4.0), driving Advanced Manufacturing and Digitalization, and reimaging the local corporations in the digital age.
11:00 - 11:25 Keynote 9
Digital Transformation under the New Normal

The presentation will share how HPE as a global technology company responded to the Covid-19 pandemic including support to HPE customers as well as how this pandemic has changed the future of work at HPE. It will also discuss the challenges and advices to enterprises alike in their digital transformation journey under the new normal.

Mr. KC Fung
Chief Technology Advisor
Hong Kong & Macau
Hewlett Packard Enterprise

KC Fung joined Hewlett Packard Enterprise as the Chief Technology Advisor for Hong Kong & Macau in Jan, 2019.KC Fung is a seasoned IT veteran with more than 30 years of industry experience.Prior to working for HPE HK, he was the Head of IT Planning & Strategy for the Airport Authority Hong Kong (AAHK) where he led the team responsible for IT planning, innovation and technology strategy to make Hong Kong International Airport a Smart Airport. Before that, he was the Global Services Director for EMC Hong Kong and subsequently East China (based in Shanghai). He also held senior technical and management positions for multinational enterprises such as Sun Microsystems, Scotiabank and Dow Chemical located in Hong Kong and Canada.He is particularly strong in systems architecture and his latest focus is in digital transformation and innovation management. KC graduated from the University of Hong Kong and Macquarie University in Australia. He is a Fellow of the Hong Kong Computer Society ( as well as a member of the Board of Directors of the Hong Kong Institute for IT Professional Certification ( is also a co-chairman of the Digital Transformation Committee for Hong Kong Society of Rehabilitation (, providing advices for the Society in digital transformation of rehabilitation services.
11:30 - 11:55 Keynote 10
A Smart Future for the Hospital Authority

Although the Hospital Authority (HA) has been developing digital health systems for nearly 30 year it is only recently with the availability of ubiquitous computing and networks that the dream of the Smart Hospital has become truly attainable. Pilot Smart Hospitals will focus on the Smart Ward, Smart Clinic and the Hospital Command Centre. The Smart Products that are being deployed in the HA pilots will be described, as well as the impact that COVID-19 has had in accelerating the innovation model in HA.

Dr. Cheung Ngai Tseung
Head of Information Technology & Health Informatics
Hospital Authority

NT Cheung is the Head of Information Technology & Health Informatics and Chief Medical Informatics Officer of the Hospital Authority (HA) and also the Consultant for eHealth for the Hong Kong Government. He has taken HA from a virtual “green fields” site to today’s situation where every patient has a complete interoperable electronic patient record which can be accessed by his/her clinical carers in any of the 43 hospitals and 120+ clinics of the HA. The HA’s Clinical Management System (CMS) has been integrated into all the major care delivery process, providing decision support, workflow enablement, and informs the management and planning functions at all levels. His current work focuses on the next generation of the Hospital Authority’s Clinical Management System (CMS), HA’s single integrated patient app (HA Go), and the Smart Hospital concept. Together these will enable new enhanced healthcare service delivery models, with patient-centric personalised care, advanced data driven decision support and risk prediction and enhanced clinical communications and operations.He also works with the Government to operate and further develop the territory-wide Electronic Health Record Sharing System (eHRSS) and the wider eHealth ecosystem in Hong Kong. The eHRSS provides a standards-based, detailed patient record reaching across nearly 2000 provider organizations in the public and private healthcare sectors.NT is active in the informatics research and education communities, and is a frequent speaker at international conferences. He holds a medical degree from the University of Sydney and a Master’s degree in computing science from Imperial College, London
12:00 - 12:25 Keynote 11
How the pandemic will accelerate a new era of digitalisation

Since the 1980s, every recession has been followed by a huge leap in life-changing technology. The post-pandemic world, coinciding with the dawn of 50, will follow Abstract that pattern. From dark factories operating with advanced robotics to global supply chains secured by blockchain technology, from efficient health care powered by AI and big data to connected vehicles on our roads, what should we expect from technology's next evolution?

Ir Sunny Lee Wai-kwong, JP
Hong Kong Applied Science & Technology Research Institute
Past President and Distinguished Fellow, Hong Kong Computer Society

Ir Sunny Lee Wai-kwong is the Board Chairman of Hong Kong Applied Science and Technology Research Institute Company Limited. Mr Lee is a veteran in innovation and technology leadership, with over 30 years of experience in business and technology management in Hong Kong and abroad. He is currently Vice-President (Administration) of the City University of Hong Kong, responsible for a portfolio of central administration functions.Over his distinguished tech-focused career across multiple sectors, Mr Lee was Executive Director, Information Technology (IT) for the Hong Kong Jockey Club and Chief Information Officer of The Hong Kong and China Gas Company Limited, with overall responsibility for IT strategy and innovation. Previously, he was Vice President and Systems Director of Bank of America in Hong Kong, where he was instrumental in building up the bank's IT capabilities to support its business expansion in Asia. Mr Lee has also held key IT positions in the financial, management consulting and manufacturing industries in the US. Mr Lee is a graduate of Cornell University where he studied for both his bachelor's and master's degrees in Operations Research and Industrial Engineering.李惠光工程師, 太平紳士
香港應用科技研究院董事局主席李惠光工程師是香港應用科技研究院有限公司董事局主席。 李先生是資深的科技創新領導者,在香港和國外擁有超過三十年的業務和科技管理經驗, 他目前是香港城市大學副校長(行政),負責中央行政職能。李先生在科技專業方面擁有傑出的成就,並在多個領域有豐富經驗。 他曾擔任香港賽馬會資訊科技事務執行總監和香港中華煤氣有限公司資訊總監,全面負責資訊策略和創新。 在此之前,他擔任美國銀行香港副總裁兼系统總監,期間他主領開發該行的資訊能力,以支持其亞洲業務拓展。 李先生還曾在美國的金融、 諮詢管理和製造行業擔任重要的資訊科技管理職位。李先生畢業於康奈爾大學,持有運籌學和工業工程學士和碩士學位。
12:25-14:25 Lunch Break
14:25 - 14:30 Programme Outline
Session C. Digital Commerce
Session Chairperson: Mr. Dave Chen
Programme Outline
Session D. Digital Future
Session Chairperson: Mr. Frazer Lam
14:30 - 14:55 Build a resilient digital ecosystem to thrive in today’s turbulent environment following a “3A” strategy: Access Anywhere, Agile, and Automated
遵循“ 3A”戰略 - Access Anywhere, Agile, Automated,構建彈性的的數字生態系統,在當今動蕩的環境中可讓業務繼續蓬勃發展。

How can a retail business with 8,000+ employees prepare for disruptive technologies or unexpected crisis situations? Today, DCH’s “3A” technology strategy has helped the company manage the challenges of the COVID-19 pandemic, with all staff able to access real-time data anywhere, enabling an agile operation without updating every legacy system while automating obsolete, labor-dependent processes for enhanced efficiency.一間擁有8,000多名員工的零售企業如何為意外危機情況做準備? 今天,大昌行集團採用的“ 3A”技術戰略來幫助該公司應對COVID-19的挑戰。 所有員工可以在任何地方讀取實時數據,從而可以在不更新每個舊系統的情況下進行敏捷操作及作出應對。 同時透過自動化流程,解決對於陳舊及依賴勞動工的工序的問題及提高效率。

Mr. Tony Mok
Chief Information Officer, Dah Chong Hong Holdings Limited
大昌行集團有限公司 – 集團資訊總監

Tony is the Head of Information Technology at Dah Chong Hong Holdings Limited with over 25 years of experience delivering information technology solutions. Prior to joining Dah Chong Hong Holdings Limited, he worked in several listed companies as the IT lead with a focus on digital transformation in both Hong Kong and Mainland China.
As a strategist, he aims to provide excellent end-user experience by implementing advanced cloud technologies in hybrid environment with world’s leading IT vendors for robust business operations and consistent employee efficiencies.莫先生在資訊科技界擁有超過25年的經驗。 在加入大昌行工作前,他曾在本地數間有規模的上市公司擔任其資訊科技部門的領導及於香港及中國內地專注數字化轉型的工作。莫先生旨力通過與全球不同優秀的IT供應商實施高級雲技術於現今環境中提供出色的最終用戶體驗,以實現穩健的業務運營和確保各員工的工作效率。
5G + Cloud Lead the Industry Change
5G + Cloud引領行業變革

Many see 5G as one of the key enablers for the Fourth Industrial Revolution due to its high speed, low latency and reliable network. With 5G technology, it will accelerate the development of innovative cloud-base applications and 2B opportunities that are impossible with the current 4G networks. In this session, Mr. Ken Ong will share on how 5G + Cloud together with AI and IoT form a convergence power that will drive future innovations and shape future digital services.

Mr. Ken Ong
Senior Business Consultant
Huawei International Company Limited

Mr. Ken Ong has more than 15 years of experience in the ICT industry and expertise in cloud business, sales enablement, and GTM strategy. He has worked in various countries (Brazil, Chile, Spain, Namibia, etc.) to provide cloud consulting for Telco. He achieved great success in many projects including Huawei’s first successful Public Cloud of a leading Singapore Telco, by covering from initial IaaS platform to integration with a leading SaaS marketplace vendor product life cycle.
15:00 - 15:25 eClassifieds 4.0: Enabling Everyone in the World to Buy and Sell Online

The classifieds marketplace has evolved from print to web to mobile, and grown from a section of the newspapers into a part of the e-commerce ecosystem. As e-commerce continues to grow in Hong Kong, bolstered by shifting consumer behaviour in the pandemic, how do we ride this rising wave into a new digital age? William shares some fundamental principles that helped Carousell to stay relevant to both old and new users.

Mr. William Ip
Managing Director
Carousell Hong Kong
Carousell 香港區董事總經理

As Managing Director of Carousell Hong Kong, William is the driving force behind the development of overall business strategy, managing the daily operations, marketing, branding and community engagement. With over two decades of sales and general management experience in the technology industry, William has held multiple senior leadership positions at tech companies across APAC promoting payment solutions, e-commerce, network system security/management, integration solutions, business management applications, e-business applications and CRM solutions. Prior to Carousell, William served as the Chief Executive of PayPal Hong Kong, managing a portfolio of merchants and consumers spanning Hong Kong, Korea, and Taiwan with multi-billion dollar online transactions per annum.作為Carousell香港區董事總經理, William負責制定Carousell香港的整體業務發展策略,並與香港團隊合作處理日常營運、市場營銷、品牌定位、與用戶群緊密聯繫。William在科技行業擁有超過二十年的銷售及管理經驗,曾在亞太區多間科技公司內擔任要職,致力推動包括支付解決方案、電子商務、網絡安全及管理、綜合解決方案、商務管理應用程式、電子商務應

How do we prepare for a digital future after covid?

1. Coronavirus shapes the digital future and brings a new normal
2. Change of consumer behavior drives the acceleration of digital adoption
3. What are our considerations in shaping our business strategy?
4. How does DBS to be future proof and forward compatible?
5. Talents and culture matter more than technology

Ms. Maggie Yung
Managing Director, Head of Digital & Ecosystem
DBS Bank (Hong Kong) Limited

Maggie is currently Managing Director, Digital & Ecosystem at DBS Bank (Hong Kong) Limited, overseeing the bank’s digital strategy and rollouts in Hong Kong and building on the bank’s agenda for innovative and customer friendly solutions. Driven, strategic and forward-thinking leader with more than 20 years’ experience in marketing, business development and digital business with multiple geographic experience including US, Singapore, Hong Kong and China. Maggie has proven capability to drive robust strategy and build market first digital capabilities including internet banking, mobile banking app, Apple watch app, NFC mobile wallet and AI enabled chatbot among many others.Maggie holds a master’s degree in Information Technology, Macquarie University and a bachelor’s degree in Social Sciences, University of Hong Kong.
15:30 - 15:55 Digitalize your Customer Contact Center Experience

How can contact centers provide a consistent and improved experience to end users and consumers in today's rapidly evolving world? Today's contact centers have to deal with much higher channel complexity than ever before, such as telephone-calls, web, live-chat, chatbots, IVR, social media etc. Yet cost pressures remain.
In this session, we will share how innovative companies have used the new generation of Cloud, AI and data-driven technologies to dramatically up-level customer experience, empower agents, scale at internet speed, and minimize costs.現今世界瞬息萬變,聯絡中心如何為終端用戶提供一致的服務品質而又與時並進?聯絡中心現時需要處理包括電話、互聯網、實時對話、聊天機械人、互動語音服務、社交媒體等比以往更複雜的通訊渠道,成本壓力卻有增無減。在這個環節,我們將分享創新企業如何應用新一代雲端、人工智能以及數據驅動的科技,大幅提升客戶體驗,增強代理能力,同時高速拓展業務並降低成本。

Mr. Daniel Cheung
Deloitte Advisory (Hong Kong) Limited
Deloitte Advisory (Hong Kong) Limited合伙人

Daniel is the Partner of the Deloitte South China and Hong Kong Cloud CoE Practice. He leads a team that specializes in helping Enterprises achieve business potential on Cloud via advisory, implementation and operations services.Daniel brings 19 years of technology experience across banking, insurance, telecommunications and Cloud industries. Prior to joining Deloitte, he served as the Cloud Leader for IBM HK, and as regional Solution Sales Director for Microsoft Cloud in China, focused on Productivity, Collaboration and UC&C solutions. Most recently, he has helped multinationals complete complex Cloud modernization initiatives in China and Hong Kong.張宇川為德勤華南和香港雲服务团队的合夥人,他領導的團隊提供專業雲端諮詢、執行及營運服務,致力助企業把握雲端業務的發展潛力。
張先生於科技領域擁有19年專業經驗,涵蓋銀行、保險、電訊、雲端等行業。在加入德勤前,他曾擔任IBM香港雲端業務主管,以及Microsoft 云服务解決方案中國地區銷售總監,專注於提升生產力、協作、整合式溝通及協同合作(UC&C)的解決方案。最近,他亦為不同跨國企業於中國內地及香港推行了複雜的雲端現代化計劃。

IEEE P2668 IoT Maturity Index For Best Practices
IEEE P2668物聯網成熟度指數最佳實踐

Internet of Things (IoT) provides the efficient building blocks for data collection and aggregation. Ways to measure IoT performance will be crucial to the development of IoT solution, in particular for smart cities. At this point, there is NO universal standard on smart sensors nor quantitative methods to measure IoT performance (and thus combat IoT security). This talk will brief the use and applications of IEEE P2668 IoT Maturity Index (IDex) and the migration towards IoT Best Practices for the industry.

Dr. KF Tsang,
Associate Professor
Department of Electronic Engineering
City University of Hong Kong

曾博士專長於物聯網以及相關的AI和smart X應用。 KF在2016年獲得GS1物聯網委員會的物聯網英雄獎。他亦為社區服務, KF是大灣區5G產業聯盟名譽顧問委員會主席;互聯城市聯盟名譽主席;智慧城市聯盟副總裁兼物聯網委員會主席;香港工程師學會理事會成員;政府資訊科技總監辦公室智慧燈柱特設技術委員會; OFCA SSAC委員會成員。KF也是香港城市大學的一名教師。 KF亦為智能傳感器和物聯網標準做出了物聯網性能評估的貢獻。 他正在開發首創的物聯網的全球IEEE標準P2668成熟度指數。 KF現在是香港政府EMSD的物聯網標準和最佳實踐顧問。
16:00 - 16:25 Launching an e-commerce site in 5 days

Opening online channels is a breeze thanks to entire online ecosystems dedicated to digital transformation. However, the technical side is only the tip of the iceberg. This session will explore the various challenges and solutions associated with the accelerated launch of an e-commerce platform for the F&B industry.

Mr. Vincent Alliaga
Director Of Technology
Lan Kwai Fong Group

Vincent has been wandering around marketing and technology for more than a decade. Currently heading the technology department of the Lan Kwai Fong Group, he also serves as a committee lead for the Interactive Advertising Bureau. Before Hong Kong, he co-founded in Taiwan a company that was an official partner for both Alibaba Cloud and Google Cloud. Vincent offered consulting and coaching services for various startups, a major social media platform, and even an airline company. He previously worked for worldwide hardware and software providers such as Synology and Gigabyte.Vincent’s interests span various fields such as Cloud computing, Martech, strong Belgian beers, cats, and computer hardware.
From Trade Finance to CBDC: the Dawn of Enterprise Blockchain Applications

After the recent years of exploration and development, enterprise Blockchain applications have steadily been evolving into full production while many new applications continue to evolve. In this talk, we will share some prominent Blockchain-based Trade Finance use cases which not only have been fully launched, but have also been integrating with other FinTech systems seamlessly. We will also share some of our insights on Central Bank Digital Currency (CBDC) especially on how to scale it up securely in practice.經過近幾年的探索和開發,企業區塊鏈應用已經穩步發展到全面使用,同時許多新的應用場景也在不斷發展。在這次演講中,我們將分享一些具突破性的區塊鏈貿易金融案例,這些應用案例已經實現在商業應用中,並無縫整合到其他金融科技系統。我們還將分享對中央銀行數字貨幣(CBDC)的一些見解,特別是在實踐中如何安全地開拓其應用。

Mr. Andrew Hon
Founder & CTO
CryptoBLK Ltd

Andrew Hon is the Founder & Chief Technology Officer of CryptoBLK Limited, leading technological Blockchain development for various Blockchain enterprise production-grade applications, including the consortium global trade finance Blockchain application, Contour, Atlas Elite and first Asia motor insurance Blockchain application, MIDAS.Before founding CryptoBLK, he was the former Head of Blockchain Core Competence Group at Hong Kong Applied Science and Research Institute (ASTRI), largest R&D center in Hong Kong, overseeing Blockchain research and development. Commissioned by the Hong Kong Monetary Authority, Andrew co-authored the “Whitepaper on Distributed Ledger Technology”; the first blockchain technical whitepaper for Hong Kong. Andrew is a Blockchain guru with over 20 years of experience in software development and management both in Hong Kong and United States. He is also a co-owner of a number of patents.韓文明先生(Andrew)是區塊科技有限公司(CryptoBLK Limited)的創辦人及首席科技總監,帶領CryptoBLK團隊開發多個企業級區塊鏈應用方案,包括全球貿易融資聯盟鏈平台 Contour、Atlas Elite、亞洲首個汽車保險區塊鏈驗證系統「車保e-check」等等。

在創辦CryptoBLK前,他於香港最具規模的研發中心 —— 香港應用科學研究院擔任區塊鏈核心研發技術部門負責人,監督院內區塊鏈相關項目的研發。Andrew亦受香港金融管理局委託,參與撰寫全港首份「分佈式賬本技術白皮書」。除了豐富的區塊鏈開發經驗,Andrew亦在香港和美國擁有超過20年軟件開發和管理經驗,並持有多項發明專利。

16:30 - 17:15 Panel discussion
Topic: Reimagining the next-generation of digital commerce


Ms. Eva Kwok
Partner, Risk Advisory,
Deloitte China

Eva is a Partner of the Risk Advisory in Deloitte China - Hong Kong office. She has over 20 years of experience in the information system industry during where she worked in Deloitte Toronto for 4 years and transferred to Deloitte Hong Kong for more than 14 years.Eva is the APAC Cyber FSI Leader. She focuses on Technology & Cyber risk consulting and implementation service including Cyber strategy, Fintech governance and risk management, application, infrastructure and cloud security, data privacy and protection. In addition she also leads technology risk regulatory assessment from HKMA, vulnerability assessment, privacy assessment (e.g. PD(P)O or General Data Protection Regulation (GDPR).


Mr. Edmond Lai
Chief Digital Officer
Hong Kong Productivity Council

Joined Hong Kong Productivity Council (HKPC) in 2018, Mr Edmond Lai is the Chief Digital Officer leading in the digital transformation, robotics and artificial intelligence, smart manufacturing, and Mainland business of the HKPC. Mr Lai is an expert in Industry 4.0 (i4.0) and Enterprise 4.0 (e4.0) business transformation, as well as digital product development, with experience in local and overseas market development.Prior to joining HKPC, Mr Lai worked in General Electric (GE) for more than 20 years. He successfully completed the management trainee programme in the information technology department of the multinational company, and then had also served in their internal audit and finance functions. He also spearheaded his expertise across other business units, such as aviation, capital, healthcare, plastics, power, transportation, etc., among various regions including Greater China, Australia, Japan, Singapore, Switzerland, the United States, etc. He also assumed regional and global responsibilities to drive the business growth for various industries, such as energy storage, mining, marine, rail, renewable energy, thermal power generation, etc.Mr Lai held the Bachelor of Engineering (Computer Engineering) and Master of Philosophy (Computer Science) degrees from the University of Hong Kong.黎少斌先生於2018年加入生產力局,現任首席數碼總監,帶領團隊開拓數碼轉型、機械人及人工智能、智能製造、和內地業務的發展,是工業4.0 (i4.0) 和企業4.0 (e4.0) 的應用技術專家;黎先生熟悉數碼市場趨勢,並擁有豐富的本地與海外業務拓展經驗,銳意透過生產力局的服務協助企業升級轉型。



Dr. Crystal Fok
Director, AIR Platform and Precision Engineering
Hong Kong Science and Technology Parks Corporation

Dr Crystal Fok is currently the Director for the AIR Platform and Precision Engineering at Hong Kong Science and Technology Parks Corporation (HKSTP). She is mainly responsible for the Artificial Intelligence and Robotics (A.I.R) initiative in Science Park to drive innovation and technology for reindustrialisation, especially in Construction, Logistics, Smart manufacturing and Professional Service sectors.

Prior to HKSTP, Dr Fok was a Manager at ASTRI, managing a diverse project portfolio, such as market analysis, feasibility studies, product development and technology commercialization. She was also a Consultant at the Hong Kong Productivity Council, managing the optical design team and providing consultancy service on precision manufacturing.



Mr. Eddie Chan
Former Senior Director E-Commerce
Walmart (China) Investment Ltd.

Eddie Chan is a seasoned E-Commerce & Digital Marketing executive with solid cross-industry experience in accelerating corporates’ digital transformation and e-Commerce development in Greater China region for Fortune top 500 companies, namely Cathay Pacific Airways, Marriott International, Sands China & Walmart Inc, etc. Proven experience in developing a seamless customer journey, optimizing business online & omni-channel transformation. He has a MBA and MSc in E-Commerce & Internet Computing from The University of Hong Kong


Mr. Dyson Yu
Vice President - Digital Marketing and E-Commerce
Wynn Resorts (Macau)

Mr Dyson Yu is a long-time digital veteran and pioneer with more than 20 years of experience in digital commerce gained from multinationals in APAC leadership roles. He is currently with Wynn Resorts in Macau, leading its digital function to drive customer acquisition, e-commerce sales and brand preference. He was previously with Marriott International spearheading a region-wide digital distribution agenda, and with The Walt Disney Company in various managerial positions across e-commerce, television media and technology. He is a frequent international speaker on digital strategy. He holds a Master of Business Administration degree from Henley Business School, a Bachelor of Laws degree from the University of London, and a Master of Science degree from the University of Hong Kong specializing in artificial intelligence and machine learning.
Panel discussion
Topic: Digital Future: The Future is Now? How emerging technologies and pandemic shape our future

Mr. Raymond Chan
Managing Director, 9F International Holdings Limited

Mr. Raymond Chan Wing Fung is well-known as the founder of the first virtual banking, inMotion of CITIC Bank, the first ever remote account opening in Hong Kong to do without physical branch, wet signature and address proof.
He is currently Managing Director of 9F International, a subsidiary of 9F Group (NASDAQ: JFU), and is responsible for applying financial licences, including Virtual Bank licenses in Hong Kong, Singapore, Lithuania and China. He is also responsible for “Tech Enabling” businesses in Hong Kong and Southeast Asia markets.

Raymond has been working in the banking industry for more than 25 years, with 20 years in management positions from HSBC, Standard Chartered, ICBC to CITIC.

Raymond received Bachelor of Science (Engineering) - Electronics from University of Hong Kong, MBA from Chinese University of Hong Kong. He is a Fellow Member of HKRFP and Full Member of IEEE, HKIB, HKCS, HKIoD and HKMA and has professional designations include HKRFP, PMgr, CFT (Certified Financial Technologist), CFT® (Certificate in Finance and Technology) and CFT (China Banking Association).

陈颖峰先生是全港第一家虚拟银行服务:中信银行 inMotion 的创始人,是香港有史以来首次实现无需亲临支行、签名和地址证明,即可远程开设银行帐户。

陈先生现在玖富集团(NASDAQ: JFU)旗下玖富国际董事总经理,负责为集团申请金融牌照:包括香港、新加坡、立陶宛和中国的虚拟银行牌照;在香港和东南亚地区”科技赋能”输出人工智能和大数据风控平台。




Mr. Rockson Hsu
ZA Bank

Rockson Hsu is currently the Chief Executive Officer of ZA Bank Limited.Rockson has 27 years of banking experience in wholesale & investment banking and risk management with major foreign and local banks in Hong Kong and Mainland China. Prior to joining ZA Bank in May 2019, he was Chief Risk Officer of a listed bank in Hong Kong.Rockson graduated from NYU Stern School of Business with a Bachelor degree in Finance and International Business.

許洛聖先生是眾安銀行有限公司 (「ZA Bank」) 行政總裁。

許先生擁有逾27年香港及中國內地大型外資及本地銀行的企業、投資銀行業務,以及風險管理經驗。加入ZA Bank前,彼曾擔任一間本地上市銀行之風險總監。許先生畢業於美國紐約大學斯特恩商學院,並獲頒金融學及國際商業理學士學位。

Ms. Maggie Yung
Managing Director, Head of Digital & Ecosystem
DBS Bank (Hong Kong) Limited

Maggie is currently Managing Director, Digital & Ecosystem at DBS Bank (Hong Kong) Limited, overseeing the bank’s digital strategy and rollouts in Hong Kong and building on the bank’s agenda for innovative and customer friendly solutions. Driven, strategic and forward-thinking leader with more than 20 years’ experience in marketing, business development and digital business with multiple geographic experience including US, Singapore, Hong Kong and China. Maggie has proven capability to drive robust strategy and build market first digital capabilities including internet banking, mobile banking app, Apple watch app, NFC mobile wallet and AI enabled chatbot among many others.

Maggie holds a master’s degree in Information Technology, Macquarie University and a bachelor’s degree in Social Sciences, University of Hong Kong.

Dr. KF Tsang,
Associate Professor
Department of Electronic Engineering
City University of Hong Kong

曾博士專長於物聯網以及相關的AI和smart X應用。 KF在2016年獲得GS1物聯網委員會的物聯網英雄獎。他亦為社區服務, KF是大灣區5G產業聯盟名譽顧問委員會主席;互聯城市聯盟名譽主席;智慧城市聯盟副總裁兼物聯網委員會主席;香港工程師學會理事會成員;政府資訊科技總監辦公室智慧燈柱特設技術委員會; OFCA SSAC委員會成員。KF也是香港城市大學的一名教師。 KF亦為智能傳感器和物聯網標準做出了物聯網性能評估的貢獻。 他正在開發首創的物聯網的全球IEEE標準P2668成熟度指數。 KF現在是香港政府EMSD的物聯網標準和最佳實踐顧問。
17:15 End of Day 2

Agenda and speakers are subject to change without prior notice.