While e-commerce is growing at a significant rate, retailers are also stepping up their efforts to improve in-store experience and leverage technologies for both customers and internal communications. In this seminar, we will explore future development trends of creating sustainable retail experiences, streamlining management to gain control and visibility of a mixed workforce and intelligent CRM.
We will jointly discuss the path of smart retail in Hong Kong with a view to comprehensively realize digitized commerce, improve the enterprises’ efficiency and ultimately create value by utilizing technologies.
· Optimizing Retail Workforce through Smart Scheduling
· Balancing Act in Cost Reduction and Increasing Productivity
· Leveraging Cloud POS and Cashless Payment for Simple CRM Campaign
· Empowering Data Analytics in Traditional Retail Shops
· New Retail O2O Marketing Trend and Solutions
· Mr. Eric Lui – Project Manager, FlexSystem Limited
· Mr. Johnny Hau – Associate Director, Alibaba Cloud
· Mr. KK Suen – Principal Consultant, GS1 Hong Kong