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28 Mar

[Supporting Event] How to leverage technology to enhance customer experience: a real case study

7:00 pm - 9:00 pm
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ISCM is glad to collaborate with the Hong Kong Computer Society (HKCS) for this seminar.

Founded in 1970, the Hong Kong Computer Society (HKCS), with over 9,000 members, is a wellrecognised
non-profit organisation focused on developing Hong Kong’s Information Technology (IT) profession and industry. Our sincere gratitude goes to Hong Kong Computer Society (HKCS) for their generous support and collaboration by providing an esteemed speaker for this seminar.


  • Artificial Intelligence is applied across every industry nowadays. Chabot, facial recognition are applied in our daily life. This seminar, Samson will give you a brief understanding on the AI, and its application.
  • Ryan will also share the real case which he leads his team to apply technology to facilitate the customer journey in the Elements.



Date: March 28, 2019
Time: 7:00 pm - 9:00 pm


Organizer Name: Institute of Shopping Centre Management