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17 Oct

[Supporting Event] HKPC Training Course – Design Thinking – The secret to drive Innovation of Products and Services

9:30 am - 5:00 pm
  • This event has passed.

Course Highlights

  • Learn practical knowledge through case sharing, the use of tools & techniques (e.g. Service Blueprint, Customer Journey Map, etc.)
  • An experiencial tour to Living & Digital @HKPC to gain practical insights
  • Access to a FREE online course in a flexible blended learning approach

Learning Outcomes

By the end of the programme, you will be able to:

  • Understand and practice a systematic innovation approach in products, services and business processes
  • Identify customer needs and apply product concept generation
  • Design excellent services and customer experience
  • Familiarise with design thinking tools and techniques
  • Understand design for sustainability
  • Appreciate successful design thinking applications and cases

Dates & Time

Date: 17 October 2019 (Thu)
Time: 9:30 – 17:00

Standard Fee: $2,200
Discounted Fee for HKCS members: $1,980


Date: October 17, 2019
Time: 9:30 am - 5:00 pm
Event CategorySupporting Events


Address: Hong Kong


Organizer Name: HKPC