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29 Aug

[Supporting Event] Applying end-2-end Customer Experience journey in a online travel & lifestyle reward programme, Asia Miles Limited.

10:30 am - 12:30 pm
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Asiamiles Limited is one of the forerunners in adopting digital transformation techniques with business agility in the travel and lifestyle programme industry.

As CXO, Michael will share stories in the How, What, When, Who, Who to facilitate his teams to iteratively and incrementally evolving products which are built with the latest business agility techniques welcomed by the digital and business organizations.

Does the evolution extend to and post an impact to internal functional departments such as legal & contract, procurement, human resources?

How does Asiamiles leverage Big Data analytics, Net Promoter Score (NPS), eNPS, and more….?


Date: August 29
Time: 10:30 am - 12:30 pm
Event CategorySupporting Events


Venue Name: Webinar
Address: Hong Kong


Organizer Name: Business Agility Institute