AP-SEPG 2006 Training

Judy Bamberger has 20 years' experience developing software, leading teams, teaching, and developing organisation-wide leaders. An independent consultant, she specializes in project management, process definition and improvement, quality techniques (e.g., formal inspections, metrics), team building, facilitation, and managing change.

Ms Bamberger has: Performed numerous assessments (SPA, CBA-IPI, ISO9001, custom-tailored methods) and worked with organisations around the world and at all maturity levels.

Created a CMM/CMMI gap analysis method that is highly reliable and cost-effective. This enables her clients to review their strengths and weaknesses against the practices of the CMM/CMMI, provides a likely maturity level rating, and summarises opportunities for improvement - at a fraction of the time and cost of an assessment. The CMMI gap analysis method complies with ARC Class B/C requirements.

Assisted her clients with improvement plans based on assessment results, which enabled them to meet their strategic business goals and increase their maturity levels.

Trained and coached internal change agents in: basic quality tools, communication skills, managing change and resistance, effective improvement planning, and transition. This enabled her clients to create lasting, positive changes. Ms Bamberger is a key author of the CMM and is an Authorized Lead Assessor.

She teaches project management and an award-winning course that has the students apply basic quality tools in the contexts of a real team, project, and organization. She provides workshops in the CMM, the CMMI, Personal Software Process, and numerous software engineering, management, and leadership subjects.

Training - 22 November 2006 (Wednesday) 9a.m. - 5p.m.
Venue - The Hong Kong Polytechnic University.

		Topic: Delivering Benefits to Your Customers through Process Improvement Trainer: Judy Bamberger Objectives: Start exploring what being "Level 5" means ... and doesn't mean Review how highly effective organisations implement highly effective process improvement techniques long before they are "Level 5" See why it begins and ends with customers; because, if you have no customers ... everything else disappears soon !!! Work through a set of exercises that: (a) focus on customers; (b) link customers and products; (c) identify and understand processes used to produce products / services consumed by your customers See some examples of "best practices" from high-maturity organisations Summary: During the workshop, you will start answering that question - Why are we doing process improvement? - each of you, for your organisation. For the Olympics, there are medals of gold, silver, and bronze for the fastest, the highest, and the strongest. But ... what about software process? Is being "Level 5" equivalent to earning a gold medal? Do all "Level 5 organisations" achieve fame and fortune? Through a collection small lectures, exercises, and discussions, you will start exploring that issue. And from that exploration, you will find ways to be a more effective "improvement agent" within your company. During the workshop, we will examine how you can build upon one "best practice" we are starting to see used here in one part of Australian industry. We will also provide you with some techniques you can use to make process improvement a positive experience with positive results for your organisation. Outcome: Seen what being "Level 5" is - and is not Been introduced to how highly effective organisations approach process improvement - And why it works Worked through a series of exercises, step-by-step, that follows this approach - You will apply these ideas to your organisation Seen some specific examples from high-maturity organisations that use this approach
Judy Bamberger has 20 years' experience developing software, leading teams, teaching, and developing organisation-wide leaders. An independent consultant, she specializes in project management, process definition and improvement, quality techniques (e.g., formal inspections, metrics), team building, facilitation, and managing change. Ms Bamberger has: Performed numerous assessments (SPA, CBA-IPI, ISO9001, custom-tailored methods) and worked with organisations around the world and at all maturity levels. Created a CMM/CMMI gap analysis method that is highly reliable and cost-effective. This enables her clients to review their strengths and weaknesses against the practices of the CMM/CMMI, provides a likely maturity level rating, and summarises opportunities for improvement - at a fraction of the time and cost of an assessment. The CMMI gap analysis method complies with ARC Class B/C requirements. Assisted her clients with improvement plans based on assessment results, which enabled them to meet their strategic business goals and increase their maturity levels. Trained and coached internal change agents in: basic quality tools, communication skills, managing change and resistance, effective improvement planning, and transition. This enabled her clients to create lasting, positive changes. Ms Bamberger is a key author of the CMM and is an Authorized Lead Assessor. She teaches project management and an award-winning course that has the students apply basic quality tools in the contexts of a real team, project, and organization. She provides workshops in the CMM, the CMMI, Personal Software Process, and numerous software engineering, management, and leadership subjects.