Cally Chan is the Managing Director of HP Hong Kong. She is responsible for overall revenues and profitability, business operations and driving HP’s leadership in Hong Kong and Macau.

Chan has more than 20 years of experience with HP, spanning a variety of roles for HP Enterprise Business Hong Kong. Prior to becoming the Managing Director of HP Hong Kong, Chan was General Manager of Technology Services for HP Enterprise Business Hong Kong, where she drove key customer programs and delivered outstanding performance. Her customer and employee-centric management style led the organization to win awards from the Global Customer Experience Management Organization in 2008 and the Hong Kong Management Association in 2009.

Chan also served in a management capacity for HP’s outsourcing services group as Country Manager for HP outsourcing services Hong Kong. Under her leadership, the team not only achieved remarkable growth in orders, revenue, and profit margin, but also gained external award recognition, including a gold team award from the Hong Kong Association for Customer Service Excellence in the “Internal Support Service”, and the “Outsourcing Team of the Year” award from the Asia Pacific Customer Service Consortium.

In her capacity as Enterprise Infrastructure Practice Manager in 2003, Chan was responsible for the development of HP’s IT consulting business in Shenzhen and the e-Security Center in Hong Kong. These tasks gained significant visibility and momentum in Hong Kong as well as across the Asia Pacific and Japan region.

In addition to Chan’s HP contributions, her passion for technology and customer value are evident in her personal pursuits. Since August 2007, Chan has served as treasurer at the Hong Kong Association for Customer Service Excellence, a non-profit organization, and is a council member of the Hong Kong Computer Society since 2009.

Chan has a Bachelor’s degree in Computer Science from the University of Hong Kong and an Executive MBA degree from the Chinese University of Hong Kong. She is also a member of the Beta Gamma Sigma.