Header
Facebook Twitter More...

HKCS HKSPIN Speaker's Meeting:
The Role of Testing in Service Transition
 

Overview
One of the goals of testing is to ensure that the software quality meets the standards of the organization. IT professional tends to focus on the technical deliverables of meeting the specifications and may devote less resource to the 'fit for use' of end-users, internal business colleagues and IT operations. In order to increase the value of IT systems to the business, more attention must be invested in the non-technical part of software system which encompasses deployment process, event and incident management, on-going performance monitoring, etc. The ITIL framework now covers the service management lifecycle, and has specific chapters on Service Transition which is the stage bridging design and operation. This seminar describes the Service Transition activities that are an extension to the traditional software testing domain.
 
Speaker


Mr. HP Suen

Founding Chairman
itSMF Hong Kong Chapter

Mr. H P Suen is the founding chairman of itSMF Hong Kong Chapter. He now serves at the itSMF International Executive Board as Director, Professional Recognition of IT Service Management Mr. Suen has over 30 years IT experience at The Hong Kong Jockey Club, HSBC, Bank of America, Bank of China, Hongkong International Terminals, and was MVS system programmer and IT auditor at Bank of Montreal, Canada.

Mr. Suen obtained B. Comm. Degree from McGill University, Canada, and completed the Kellogg-HKUST Executive MBA Degree in 2001. His professional qualification includes Certified Information Systems Auditor (CISA) in 1993 and Manager's Certificate (Distinction) in ITSM in 2004, ITIL Expert and Certified Software Tester (CSTE) in 2008.

In the ITSM space, he contributes in book reviews of ITIL V.3 CSI and the ITIL 2011 Service Transition, ITIL V.3 Intermediate Capability Handbook, Chinese ITIL books and qualification assessments. He is a well know speakers promoting ITSM in Hong Kong, Taiwan, China, Malaysia, Singapore and Belgrade.
 
Event Details:
Date: 17 Nov 2011 (Thursday)
Time: 6:30pm - 8:00pm
Venue: PQ703, Hong Kong Polytechnic University
Seats: Only limited seats are available
Fee:
Free for:
  • HKCS Member (D. Fellow / Fellow / Full / Associate / Practitioner / Student / Corporate Members)
  • Member of Supporting Organisation
Register
   
 
HK$50 for:
  • HKCS Member (Affiliate / Graduate Member)
 Register (Online Payment) Register (Paid By Cheque)
   
HK$100 for:
  • Non-HKCS Members
  
   
   
Language: English
 
 
Should you have any enquiry, please feel free to contact us at 2834-2228 / qmsig@hkcs.org.hk
 
Note:
- Seat is subject to availability and is reserved on a first-come-first-served basis.
- All registrations will be confirmed only upon receipt of payment.
- The registration / event fee is non refundable.
- HKCS reserves the right to change terms and conditions without prior notice. In case of dispute, the decision of HKCS shall be final and binding.